About Phil Swanson
"At the heart of all workplace problems are conversations that are either not being handled or not being handled well."
With 30 years of social interaction and training groups in Safe Practices, Effective Communication, Conflict Resolution and De-Escalation skills - Phil is passionate about the continuous improvement of behaviour that reflects the philosophy of the organisation and how we relate to each other.
Safety in the workplace is paramount and it often starts with the way that we communicate, negotiate and the safe practices we put in place. My approach to training is interactive, based on real life events, practical scenarios and with a methodolody of adult learning principles.
“I look forward to being able to contribute to your team.”